Do you have a question?
Please check our list of Frequently Asked Questions below where you might find your answer!
What are the delivery charges for orders from the Online Shop?
Depending on where you are ordering from there could be free shipping. At the bottom right of the cart you will find a shipping fee calculator.
Which payment methods are accepted in the Online Shop?
You can pay for your order by PAYPAL or bank transfer. All information is listed in your order confirmation.
How long will delivery take?
In Stock: Most deliveries take approximately 2-8 business days.
Make sure you have entered the correct shipping address. To change your billing or shipping address go to your account page.
How secure is shopping in the Online Shop? Is my data protected?
We know security and privacy are important to you – and they are important to us, too. We make it a priority to provide strong security and give you confidence that your information is safe.
What exactly happens after ordering?
ou enjoy your order and we hope you come back online to shop again! No seriously, when we receive the order, we check whether the product is available, then we ship the goods to where ever you are with sda or ups within three days, the customer must pay in advance for the whole order. Once you’ve received your order and the size or color is wrong, you can send it back and be it shall replaced with another product, or you can ask for a refund within 8 days. No returns on orders that has been sent to production, so please be sure about your size whenever a product is not immediatly available. No returns on discounted items. When returning it is important the shoes are unused and in the original shipping box.
Can I return an order?
We don’t have free return policies, when returning an item the shipping costs are upon the customer, so be sure about your size. No returns on shoes that have been produced. No returns on discounted items.
Do I receive an invoice for my order?
An invoice is released in the form of an receipt sent via email.